INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product images on our site accurately represent the books and resources we offer. However, there may occasionally be slight differences in cover design or edition due to publisher updates or availability. Rest assured, we always provide the most accurate descriptions possible and the content of the book will be as described. If you ever have questions about a specific item, feel free to contact us before placing your order.

Where can I view my sales receipt?

Once your order is completed, a sales receipt will be emailed to the address you provided during checkout. You can also view and download your receipt by logging into your account on our website and navigating to your order history. If you need assistance or didn’t receive your receipt, please contact us and we’ll be happy to help.

Will you restock items indicated as “out of stock?”

Yes, we do our best to restock popular titles that are marked as “out of stock,” especially those in high demand or of lasting theological value. However, availability may depend on our suppliers or publishers. If there's a specific book you're looking for, feel free to contact us — we’ll gladly let you know if and when it will be restocked, or suggest a suitable alternative.

Where can you ship my order?

We ship orders throughout South Africa using reliable courier services to ensure safe and timely delivery. Whether you're in a major city or a smaller town, we’ll do our best to get your order to your doorstep. If you're located outside South Africa and would like to place an order, please contact us directly to discuss possible shipping options.

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